My wife and I are disabled and have been on SS for about 10 years. Last year my wife decided to change banks and went through the process to do so with the SSA. She decided not long after that she wanted to stay where she was and contacted the SSA to cancel, which they said they did over the phone and we confirmed it on the web site.
This month, even though there is no actual account at the other bank the SSA tried to deposit it over there even after confirming the change was canceled. Main02 Right now the money is in limbo and rent is due. We cannot contact them until Monday but we were wondering if anyone has had this problem and knows what the SSA can do? Is this a major problem? Will this take months to fix as it did to implement the change in the first place?
Thank You for any help,